Before You Write In
Quick Answers
A lot of questions have the same answer. Check here first, or skip straight to the form below.
Where's my order?
You'll get a shipping confirmation email with tracking as soon as your order is on its way. Check your spam folder before you panic, candles can't outrun email filters, but sometimes it feels close.
Can I change or cancel my order?
Message us as soon as possible after ordering. Once it's packed and on its way, we can't pull it back.
Something arrived damaged, now what?
Send us a photo and your order number through the form below. We'll sort you out.
Do you do wholesale or collabs?
We're always up for it. Tell us who you are and what you're thinking in the message below.
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